At Citty.rent, we understand that plans can change, and we offer our clients the ability to cancel their bookings free of charge. We strive to make the car rental process as convenient and flexible as possible for every customer.

You can cancel your reservation without any penalties or additional fees if you notify us at least 48 hours before the start of the rental period. This allows us to manage our fleet efficiently and provide high-quality services to all our customers.

Cancellation Process

  1. Contact Us: To cancel a booking, contact our support service by phone, through the chat on our website, via messaging apps like Viber, WhatsApp, Telegram, or by email.
  2. 48-Hour Notice: Ensure that your cancellation notice is sent no later than 48 hours before the start date of the rental. This guarantees that the cancellation will be processed without penalties.

Why Do We Offer Free Cancellation?

We value the trust and satisfaction of our customers above all. Providing the option of free booking cancellation helps our clients feel more confident when planning trips and minimizes stress in case plans need to be changed.

Citty.rent is committed to ensuring that every aspect of the rental is straightforward and clear while also providing the flexibility needed for modern living. We are grateful for the opportunity to serve you and guarantee that your car rental experience will be enjoyable and hassle-free.